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Automated appointment reminder service for your patients.
e-MDs RemindMe is an easy-to-use, automated reminder call service that places calls to your patients. Appointment data is retrieved from your scheduling system and is securely transmitted for call processing. Results are then automatically imported back into your e-MDs database and populate on your schedule.
Convinced? Contact us for a quote and start. Want to know more?
Key Features of RemindMe
• Reduces missed appointments by an average of 30%, thereby increasing your medical or dental practice revenue.
• Risk-Free -- If you are not completely satisfied with the service at any time, you pay only for your usage, with no cancellation fee. Although we're confident you'll want to stay with us!
• There's no computer equipment to buy and no complicated software to master.
• We customize and install the service for you. Installs in approximately 30 minutes. You could be up and running within 24 hours.
• Integrates with e-MDs schedule -- there is no need to learn new software.
• Calls are presented with your caller ID, so the caller is recognizable to your patients.
• Like an extra employee that is dedicated to reminding your patients, instead of dedicating your valuable staff to this repetitive task.
• Customizable, allows for choosing which patients should be called, with which messages, at what time, how many days prior to the appointment, and so on.
• Get appointment confirmation or reschedule requests from your patients when they're called.
• Personal, in that your patients will hear the customized message in your voice.
• Low monthly subscription fee with no contract commitment.
• We operate and monitor the system 24/7, so there is no need for you to worry about or maintain complex software or equipment. We'll contact you if something is amiss.
• There are no hidden charges. Period.
• Our software and all upgrades are free-of-charge.
• Customer support is free-of-charge.
• Secure, on-line tracking of calls made is available on our Web site at any time.
What will be my return on investment with e-MDs RemindMe?
e-MDs RemindMe saves money whether or not you currently have staff manually making the calls. It doesn't matter how big or small your office is because the monthly fee is based on the number of calls that are made-which is directly related to the number of patients you see. e-MDs RemindMe can save your practice time and money regardless of its size!
Using e-MDs RemindMe can reduce your no-show rate by an average of 30%.
Here is an illustration of your potential return on investment for an office that is not already making reminder calls:
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# Patients / Month |
Monthly Cost |
Estimated Monthly Increased Revenue |
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500 |
$100 |
$1,250 |
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1,000 |
$200 |
$2,500 |
Analysis: With 500 scheduled patients/month, an office would have approximately 90 no-shows/month (500 patients x 18%* no-show rate). Using an average office visit fee of $60.63 this works out to $5,456/month or $65,480/year in missed revenue. With a conservative estimate that e-MDs RemindMe can improve the no-show rate by 30%, then your practice would save $1,636/month or $19,641/year.
Bottom line: Reminding your patients with e-MDs RemindMe would save the average office approximately $1,250 per month (up to $19,200 annually) at cost of about $100 per month!
The larger your office, the greater your return on investment. Using the same formula, an office that sees 1,000 patients/month would increase revenue by approximately $30,000 annually, at a cost of only $200/month.
A smaller office that only sees up to 200 patients/month would pay only $40/month.
Alternatively, here is how much you're spending if you're making all your reminder calls manually:
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Hours Spent /Day Making Calls |
Estimated Monthly Expenditure |
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2 |
$506 |
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4 |
$1,012 |
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8 |
$2,024 |
Analysis: If your office staff spends 2 hours /day making reminder calls, at a rate of $12.65/hour, this costs you $506/month or $6,072/year. Similarly, 4 hours/day costs you $1,012 and 8 hours/day costs $2,024.
* The national average no-show rate across medical and dental practices is 18%. (Sources: MGMA, AMA and ADA annual surveys, Medical Economics)
My staff already makes reminder calls
That's great! But do you know what their time costs you each day, each month, each year? Do they keep trying lines that are busy or when they get no answer? Do they consistently make the calls each and every day? With close to 75% of all calls in the U.S. going to either voice mail or to answering machines a personal message in your own voice left with each patient could be just as effective. Placing reminder calls to patients one or two days prior to appointments is an effective way to significantly increase the number of honored appointments, but it is tough for staff to find the time to do this regularly. e-MDs RemindMe saves your staff the time (and your practice the money) it takes to make daily reminder calls.
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